01. How to clean the skateboard bag?

Prepare Cleaning Supplies: Gather your cleaning supplies, including a basin of warm water, mild detergent, and a clean cloth or brush.

Clean the Surface: Begin by gently wiping the outer surface of the skateboard bag with a damp cloth to remove any surface dirt and stains. For stubborn stains, you can use a mild, neutral detergent to gently clean them.

Clean the Interior: Open the skateboard bag and empty its contents. If there are removable cushions or compartments inside, take them out for washing.

Hand Wash or Machine Wash: If the material of the skateboard bag is suitable for washing, immerse it in warm water, add an appropriate amount of neutral detergent, and then gently scrub it by hand.

Rinse and Dry: Thoroughly rinse the skateboard bag to ensure all detergent residue is removed. Afterwards, allow the bag to dry, but avoid direct exposure to sunlight to prevent any damage to the material.

02. How to maintain the skateboard bag?

Regular Cleaning: Make it a routine to clean both the exterior and interior of your skate bag. Use a damp cloth to wipe away dirt and stains from the bag’s exterior.

Prevent Overloading: Avoid overloading your skateboard bag with excessive weight, as this can strain the bag’s structure and materials. Follow the specifications and guidance provided to distribute and arrange your items reasonably.

Avoid Sun Exposure and Temperature Extremes: Minimize prolonged exposure to direct sunlight, as it can lead to discoloration and premature aging of the bag’s material.

Proper Storage: When your skateboard bag is not in use, store it appropriately. Avoid leaving it on the ground where it may come into contact with dirt and moisture.

Regular Inspection: Periodically inspect the bag’s seams and zippers to ensure they remain in good condition.

03. How long is the refund time?

The full refund amount will be credited back to your payment account within 1-2 business days.

Kindly be advised that if your order includes shipping fees, the complete refund will encompass the shipping fees. Conversely, if your order amount excludes shipping fees, the full refund will not incorporate shipping fees.

If you have not received your refund after 2 business days, please contact our customer service staff, Vernon Smith via email at [email protected]. We will reply within 24 hours and help you solve the problem. Thanks.

04. How to cancel the order?

You can cancel your order within 30 minutes of placing your order.

After 30 minutes, our orders will enter the packing process, once packed it is impossible to cancel the order, please understand our work, thank you.

After your order payment is successful, you can check the order status in the account orders details.

If you are not familiar with the order cancellation process, you can contact our customer service staff, Vernon Smith, via email at [email protected]. We will help you to cancel your order within 24 hours, thank you.

Please note: When you cancel your order, the amount you paid will be refunded in full within 1-2 business days (full amount refund including shipping costs if you paid shipping costs).

05. How long is the delivery date?

The delivery date is 4-7 business days, which includes an order processing time of 1-2 business days and a shipping time of 3-5 business days.

If you haven’t received the skateboard bag you ordered after 7 business days, please contact our customer service staff, Vernon Smith, via email at [email protected]. We will arrange a full refund or reshipment.